Jobs in sales management aren’t sales. Customer care experience – at least 5 years a minimum of 3 being at supervisory/ management level. I have been using Microsoft Outlook as my default email client for many years now. At least 5 years direct sales experience with at least 2 years at a supervisory level or handling corporate/ high net worth accounts. Quality of Service and Relationship Management: customer feedback, customer satisfaction KPIs and Net Promoter Score. Our client Smile Communications (U) Ltd is bringing about an internet revolution to Uganda with the introduction of its 4G LTE super fast, high quality and reliable internet access services. A good understanding of data products and services and call centre operations. Make sure your goats’ buttocks are in good condition to avoid the impression of them being “unclean” before positioning your goats for sale. Maintain in good condition all tools of trade (“equipment”) issued to you by Smile and ensure that they are returned to Smile for safe keeping at the end of every day.

Be responsible for the safe keeping of cash received from sales until it has been handed over to the Smile Cashier or bank in a Smile bank account. Mr. Thiam said the bank has had conversations with clients about the levels of cash they are carrying and switching into other investments. However, the needs that we all feel are similar in nature and can be explained by several different theories. It may have been in the very act of segmentation that you unearthed a niche where only your offering can yield the customer benefit. Take accountability for the generation of accurate reports daily/ weekly/ monthly or as may be required from time to time. Participation in sales and other staff meetings as may be required from time to time and ensure team participation in both internal and external Smile events. Providing any other ad hoc duties assigned to you from time to time by the Head of Distribution & Sales or any other person appointed by the Company for this purpose.

5,000 to recruit the person. Provide any other ad hoc duties assigned to you from time to time by the Head Direct Sales Force or any other person appointed by the Company for this purpose. Responsiveness and efficiency KPIs: meeting or exceeding Smile Call Centre KPIs and agreed SLAs (answered calls, average handling time, first call resolution, time to resolve customer complaints etc.). Accuracy and completeness of Call Centre reporting. Organisation – sales plans, route plans, execution documentation, meeting attendance and reporting. Successful tract record in meeting and/ or exceeding sales targets. This role will be responsible for growing and maintaining relationships with customers within the Smile corporate segment (typically more than 50 employees) and achieving set sales and revenue targets for the assigned segment and business sector(s). Develop profitable and sustainable sales growth plans for the assigned customer segment and business sector(s). The Corporate Sales Manager will have overall responsibility for selling and supporting Smile’s complete data product and service offering in this segment and within the assigned business sector(s).

Customer identification and recruitment: aggressively grow sales volumes and profitability within the assigned segment and business sector(s) through proactive sales, understanding customer requirements/ needs and customer relationship management. Achievement of customer recruitment (sales) and revenue targets for assigned segment and business sector(s). Create and maintain an up-to-date database of existing and potential customers within the assigned segment and business sector(s) with the view expanding the Smile footprint within the assigned segment and business sector(s). Attain intimate knowledge of the composition of the Smile market in the assigned segment and business sector(s). The website owner can save time and focus on the core business. Customer focus and strong desire/ commitment to exceptional customer service. The focus is instead on providing a contractual analysis of the pros and cons of different clauses that restrict transferability. In some places, local language sales people are required and in some places English speaking people are necessary. Ensure that agreed sales targets and objectives are met by expanding market awareness of Smile’s brand, products and services.